Terms of Service

10 Numbers - Terms of Service

Last Updated: December 4, 2025

1. Introduction and Acceptance of Terms

Welcome to 10 Numbers ("the App"), operated by Griffon Labs ("we," "our," "us," or "the Company"). By downloading, installing, accessing, or using the 10 Numbers mobile application, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

These Terms constitute a legally binding agreement between you and Griffon Labs. We reserve the right to modify these Terms at any time. Your continued use of the App following any changes indicates your acceptance of the modified Terms.

2. Description of Service

10 Numbers is a mobile application that predicts daily mood and energy trends from numeric inputs. The App generates AI-assisted diary entries and prompts designed to help users reflect, track progress, and take meaningful actions in their daily lives.

2.1 Core Features

Numeric Input Processing: Enter numbers to receive personalized mood and energy insights
AI-Generated Diary Entries: Contextual diary content powered by artificial intelligence
Wellness Tracking: Monitor your emotional and mental wellness over time
Personalization: Choose from multiple themes, fonts, and language options
Achievement System: Earn badges and track progress across various wellness categories
Ibis Companion: Interactive AI companion for guidance and exploration

2.2 Service Availability

The App requires an internet connection for core functionality. While we strive to maintain 24/7 availability, we do not guarantee uninterrupted access and may temporarily suspend the service for maintenance, updates, or unforeseen circumstances.

3. User Accounts

3.1 Account Registration

You may use the App as a guest with limited functionality or create a registered account for full access. When creating an account, you must:

Provide accurate, current, and complete information
Maintain and update your information as necessary
Keep your password confidential and secure
Notify us immediately of any unauthorized account access
Accept responsibility for all activities under your account

3.2 Guest Mode

Guest users have access to limited features. Guest data may be stored temporarily and is subject to rate limits. To unlock full functionality and maintain persistent data, account registration is required.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion if:

You violate these Terms
You engage in fraudulent or illegal activity
You misuse the App or its features
Your account remains inactive for an extended period

You may delete your account at any time through the App settings. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

4. User Conduct

4.1 Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You must not:

Use the App in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to the App, server, or connected systems
Interfere with or disrupt the App's operation or security features
Use automated systems (bots, scrapers) to access the App
Attempt to reverse engineer, decompile, or disassemble any part of the App
Exploit bugs, vulnerabilities, or technical issues
Harass, abuse, or harm other users
Transmit viruses, malware, or other malicious code

4.2 Content Standards

Any content you submit, including diary entries and user preferences, must not:

Be defamatory, obscene, or offensive
Infringe upon intellectual property rights
Contain personal information of others without consent
Promote illegal activities or violence

5. In-App Purchases and Subscriptions

5.1 PRO Subscription

The App offers a PRO subscription that provides enhanced features, including:

Unlimited diary generations without rate limits
Access to premium themes, skins, and customization options
Priority support and early access to new features
Ad-free experience

5.2 Virtual Currency (Stars)

Stars are the App's virtual currency. You can earn Stars by:

Generating and saving diary entries
Completing actions and tasks
Maintaining usage streaks
Referral rewards
Subscription bonuses

Stars can be spent on:

Premium themes and color schemes
Timer skins and visual customizations
Ibis companion skins
Background skins
Custom theme slots

5.3 Star Purchases

You may purchase Stars through in-app purchases. All Star purchases are:

Processed through Apple App Store or Google Play Store
Final and non-refundable except as required by law
Subject to the respective platform's terms and conditions

5.4 Subscription Terms

Billing: Subscriptions are billed at the beginning of each billing period (monthly or yearly) at the price displayed at purchase.

Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.

Price Changes: We may change subscription prices. You will be notified in advance, and changes apply to subsequent billing periods.

Cancellation: You may cancel your subscription at any time through your device's subscription management settings (Apple App Store or Google Play Store). Access continues until the end of the current billing period.

Refunds: Refund requests must be submitted to the respective app store (Apple or Google) according to their refund policies.

5.5 Consumable Purchases

Star pack purchases are consumable in-app purchases. Once credited to your account, Stars are:

Non-refundable
Non-transferable between accounts
Subject to expiration only if your account is deleted

6. Intellectual Property

6.1 Our Property

The App and its original content, features, functionality, and design elements are owned by Griffon Labs and are protected by international copyright, trademark, and other intellectual property laws. This includes but is not limited to:

Source code and software
Visual design and user interface
Themes, skins, and graphical assets
AI models and algorithms
Text content and translations
Audio and sound effects
Trademarks and logos

6.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to:

Download and install the App on your personal device
Use the App for personal, non-commercial purposes
Access features according to your subscription level

This license does not include the right to:

Modify, copy, or create derivative works
Sell, resell, or commercially exploit the App
Use the App for any unauthorized purpose

6.3 User Content

You retain ownership of content you create (such as diary explanations). By using the App, you grant us a limited license to:

Store and process your content to provide services
Use anonymized, aggregated data for service improvement
Display your content back to you within the App

7. AI-Generated Content

7.1 Nature of AI Content

The App uses artificial intelligence (OpenAI and Google Gemini) to generate diary entries, insights, and recommendations. You acknowledge that:

AI-generated content is algorithmically produced
Content may not always be accurate, complete, or appropriate
AI does not replace professional medical, psychological, or therapeutic advice
Results may vary and should be considered as guidance, not definitive answers

7.2 Limitations

AI-generated content should not be used as a substitute for:

Professional mental health counseling
Medical diagnosis or treatment
Legal, financial, or professional advice
Crisis intervention services

If you are experiencing a mental health emergency, please contact emergency services or a crisis hotline immediately.

7.3 Content Moderation

We implement content moderation measures to filter inappropriate or harmful AI responses. However, no system is perfect, and occasional inappropriate content may appear. Please report any concerning content through the App.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. Key points include:

We collect account information, usage data, and preferences
Voice data for speech recognition is processed locally and not stored
We use encryption for data transmission and storage
You have rights to access, correct, and delete your data
We comply with GDPR, CCPA, and other applicable privacy laws

By using the App, you consent to the data practices described in our Privacy Policy.

9. Third-Party Services

9.1 Third-Party Integrations

The App integrates with third-party services including:

Google Play Services and Apple App Store (for purchases)
Firebase (for analytics and notifications)
Google AdMob (for advertisements in free tier)
AI providers (Google Gemini, OpenAI)
Social authentication providers (Google Sign-In, Facebook)

9.2 Third-Party Terms

Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services, their content, or their practices.

9.3 Advertising

Free users may see advertisements served by Google AdMob. Ad providers may collect device information for ad targeting. You can opt out of personalized ads through your device settings or by subscribing to PRO.

10. Notifications

10.1 Push Notifications

With your consent, we may send push notifications including:

Daily reminders to use the App
Rate limit reset notifications
Subscription status updates
Achievement and milestone alerts
App updates and new features

10.2 Managing Notifications

You can customize or disable notifications through:

The App's notification settings
Your device's notification preferences
Specific notification type toggles within the App

11. Disclaimers and Limitation of Liability

11.1 "As Is" Service

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR COMPLETENESS
UNINTERRUPTED OR ERROR-FREE OPERATION

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIFFON LABS SHALL NOT BE LIABLE FOR:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, data, use, or goodwill
Service interruptions or data loss
Unauthorized access to your account
AI-generated content that is inaccurate or inappropriate
Actions taken based on App content or recommendations
Third-party services or content

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11.3 Health Disclaimer

10 Numbers is a wellness and self-reflection tool, NOT a medical device or healthcare service. The App:

Does not diagnose medical or psychological conditions
Is not a substitute for professional healthcare
Should not be used for crisis management
Does not provide therapeutic treatment

Always consult qualified healthcare professionals for medical or mental health concerns.

12. Indemnification

You agree to indemnify, defend, and hold harmless Griffon Labs, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of the App
Your violation of these Terms
Your violation of any third-party rights
Content you submit to the App
Your negligence or misconduct

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Griffon Labs is registered, without regard to conflict of law principles.

13.2 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us first and attempt to resolve any dispute informally within 30 days.

13.3 Binding Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration in accordance with applicable arbitration rules. You waive any right to participate in class action lawsuits or class-wide arbitration.

13.4 Exceptions

The following disputes are exempt from arbitration:

Claims within small claims court jurisdiction
Intellectual property disputes
Emergency injunctive relief

14. Changes to Terms

We may update these Terms from time to time. When we make material changes:

We will update the "Last Updated" date
We may notify you via email or in-app notification
Your continued use constitutes acceptance of the new Terms

If you disagree with changes, you must stop using the App and delete your account.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Griffon Labs regarding the App.

15.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer your rights under these Terms. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control.

16. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

17. Contact Information

If you have questions, concerns, or feedback about these Terms or the App, please contact us:

Email: support@griffonlabs.com
App: 10 Numbers
Developer: Griffon Labs

18. Acknowledgment

BY USING THE 10 NUMBERS APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE, DO NOT USE THE APP.

These Terms of Service are effective as of December 4, 2025, and govern the use of the 10 Numbers mobile application developed by Griffon Labs.